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Artikelbild Servicequalität verbessern mit vernetzten Informationen

Improving service quality with networked information

Article Improving service quality with networked information It sounds paradoxical: industrial companies are using innovative machines and digital technologies to increase their productivity and efficiency. Production processes are being continuously optimized and automation solutions are being promoted. However, in the service department, where customers expect quick responses, precise solutions, and personal support, digital progress all […]

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Knowledge Graph Embeddings

Combining different data sources in a knowledge database and the semantic representation of the information contained therein can make technical communication much easier. Building a knowledge base using semantic knowledge graphs offers numerous advantages, including the important possibility of continuously expanding the knowledge graph. One method of expanding knowledge is the use of knowledge graph embeddings.

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