DPP in practice: How the digital product passport is becoming the driving force behind the information hub
To prevent the digital product passport from becoming yet another data container, companies need to rethink their information strategy.
Articles
Meaning of semantics in technical communication.
“Today, semantics is frequently discussed, especially in connection with terms like ‘Semantic Web’ or ‘Semantic Knowledge Management.’ But what exactly does semantics mean, and how relevant is it for technical documentation?”
Meaning of semantics in technical communication. Read More »
Knowledge Graphs in Technical Communication: Definition, Use and Benefits
Knowledge graphs virtualize and connect information that exists in information silos in structured and unstructured forms.
Knowledge Graphs in Technical Communication: Definition, Use and Benefits Read More »
Improving service quality with networked information
Production processes are being continuously optimized and automation solutions are being promoted. However, in the service department, where customers expect quick responses, precise solutions, and personal support, digital progress all too often comes to a halt.
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AI with context: How product ontologies improve technical support chats
If the question-answering system only has generic AI without product-specific context, the answers will also be generic. The article shows how this can be solved with semantic information.
AI with context: How product ontologies improve technical support chats Read More »
From Legacy Systems to DITA: Case Studies in Successful Migration
This article explores real-world insights and lessons learned from successful migration projects, based on two case studies facilitated by PANTOPIX.
From Legacy Systems to DITA: Case Studies in Successful Migration Read More »
Knowledge Graphs and Large Language Models: the perfect combination!
Out-of-the-box solutions for RAG systems are becoming increasingly widespread. They promise to make a company’s knowledge accessible from documents such as PDFs or Word files using Large Language Models (LLMs) in the form of a chat.
Knowledge Graphs and Large Language Models: the perfect combination! Read More »
Semantic layers of the Product Information Management Systems (PIM)
Companies rely on Product Information Management (PIM) systems to create, manage, and distribute product information across various channels. We can offer PIM systems software solutions for our industrial clients.
Semantic layers of the Product Information Management Systems (PIM) Read More »
Topic orientation in technical communication
The switch from a document-based to a topic-oriented approach in technical communication is bringing about far-reaching changes that offer numerous advantages.
But what exactly is behind this concept of topic orientation and why is it so useful for technical communication?
Topic orientation in technical communication Read More »
PIM Systems based on Knowledge Graphs
Industries rely on Product Information Management (PIM) systems to create, manage and distribute product information across multiple channels.
We can address the challenges that arise by developing PIM systems based on knowledge graphs.
PIM Systems based on Knowledge Graphs Read More »