Innovative Knowledge Management for Your Company

PANTOPIX connects data across systems and makes knowledge actionable by seamlessly combining consulting, implementation and a central platform for information management.

Our customers

Our services

Connected Information. Usable Knowledge.

We create a world of information in which data is connected across systems, connections become visible and knowledge can be used intelligently.

With PANTOPIX, information networking becomes the basis for better decisions, more efficient processes and new digital possibilities.

„Service Copilot is transforming the way technicians access and apply knowledge in their daily work. By combining AI agents with semantic reasoning, Service Copilot enables faster, smarter service decisions at the point of need. This results in quicker resolutions, reduced operational overhead, and empowers technicians with contextual insights that enhance service quality and customer satisfaction.“

"With PANTOPIX, we have developed an elegant metadata model for our content management system that enables us to generate product offerings and plant-specific documentation based on customer-specific configurations. These new processes save us a significant amount of time when creating and customizing operating manuals."

"With Tridion Docs as our editorial system, our technical editorial team is equipped to meet all the requirements of modern technical documentation. With the help of PANTOPIX, we were able to adopt existing, established processes, simplify some of them or adapt them to the new way of working and find good solutions for new challenges. The collaboration was always uncomplicated, trusting and efficient."

"Together with PANTOPIX, we created a roadmap for the future direction of documentation at the site and broke this down into projects throughout the company in vision workshops, which will now be implemented operationally over the next few years."

"Your team has a great way of combining theoretical basics with practical hands-on sessions. We will recommend PANTOPIX to everyone who is interested in making the best use of the content they create."

Competencies

Our Expertise in Connected Knowledge Management

Our solutions are based on a strong combination of technology, methodology and many years of experience in dealing with complex information structures.

Knowledge graphs & semantic technologies

We link data via knowledge graphs and semantic technologies and make connections visible. This makes your knowledge structured, usable across systems and the basis for modern knowledge management and AI applications.

Data integration & system networking

We integrate data from different systems and break down data silos in the long term. This creates a consistent information base and a central "single source of truth" for your company.

Artificial intelligence & automation

We use artificial intelligence to provide information automatically and make processes more efficient. In this way, we make your knowledge more quickly accessible and optimally usable.

Networked content management & delivery

We combine content management with data integration and ensure that information is provided in a structured, networked and automated way. This makes your knowledge available exactly where it is needed.

Structured content & content standards

We rely on structured content and established standards such as DITA and iiRDS to efficiently create and manage information and make it available across all channels. In this way, we create the basis for consistent data and scalable information processes.

Knowledge platform

We create a central platform that connects your data from different systems and makes it usable as networked knowledge. This creates a "single source of truth" that provides structured information and forms the basis for efficient information management and the use of AI.

Linked knowledge in practice

From Platform to Real Use Cases

PANTOPIX SPHERE provides the foundation for intelligent information delivery. Company-wide technical information can thus be used consistently in different applications.

Digital Information Twin & Digital Product Passport (DPP)

Product information, evidence and regulatory data are linked across systems and provided in a common context. This creates a consistent basis for the Digital Information Twin and the Digital Product Passport.

Product Navigator in Sales

Complex product structures become transparent and intuitive to navigate. Relationships between variants, components and dependencies can be understood more quickly and used in a targeted manner.

AI chat for service and support

Users ask questions in natural language and receive precise, context-related answers. Access to structured knowledge significantly reduces the search effort and improves the quality of service and support.

Our vision

Turning Information into Value.

„With our many years of expertise in technical communication and our deep understanding of information processes, we’ll guide you through your digital transformation journey. Together, we’ll create an information ecosystem where data is interconnected across systems, relationships become clear, and knowledge can be leveraged intelligently.“

Karsten Schrempp, Gründer & Geschäftsführer PANTOPIX