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Our latest contributions
Optimizing Service and Sales through Centralized Knowledge
In this white paper, we use two practical use cases – sales and service – to show you what the digital provision of information in an intelligent knowledge platform can look like in practice.
AI with context: How product ontologies improve technical support chats
If the question-answering system only has generic AI without product-specific context, the answers will also be generic. The article shows how this can be solved with semantic information.
From Legacy Systems to DITA: Case Studies in Successful Migration
This article explores real-world insights and lessons learned from successful migration projects, based on two case studies facilitated by PANTOPIX.
Unlocking the Potential of Legacy Data with AI and Knowledge Graphs
Sofia Darie, Nikhil Achary. Unlocking the potential of legacy data with AI and Knowledge Graphs. Information Energy, April 2025.
Knowledge Graphs and Large Language Models: the perfect combination!
Out-of-the-box solutions for RAG systems are becoming increasingly widespread. They promise to make a company’s knowledge accessible from documents such as PDFs or Word files using Large Language Models (LLMs) in the form of a chat.
From Legacy Systems to DITA: Case Studies in Successful Migration
Sofia Darie, Karsten Schrempp. From Legacy Systems to DITA: Case Studies in Successful Migration, February 2025.
Product ontologies as backbone for GenAI
Maximilian Gärber, Prof. Dr. Martin Ley. Product ontologies as backbone for GenAI. tcworld, November 2024.
The integration of technical documentation in Product Information Management Systems powered by Knowledge Graphs and LLMs
Dr. Amir Laadhar, Nikhil Acharya. Generative AI driven by Knowledge Graphs for technical documentation questions answering. tcworld, November 2024.
Leveraging Business Q&A with LLMs over Product Knowledge Graphs
Dr. Amir Laadhar, Nikhil Acharya. Leveraging Business Q&A with LLMs over Product Knowledge Graphs. SEMANTICS, September 2024.
Contact us
Maraike Heim
Senior Marketing Manager
- maraike.heim@pantopix.com
