Successful together with our customers.

Intelligent knowledge management: Introduction of the knowledge platform MIRA at ZEISS Microscopy

The Empolis Service Express knowledge platform was introduced at ZEISS Microscopy with the aim of creating a central access point for service employees. All service information is now made available centrally: the efficiency and effectiveness of the service team is further improved, processes are accelerated and service quality is generally enhanced. This has also significantly increased customer satisfaction.

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Introduction of Tridion Docs as the new editorial system at KAESER Compressors

Together with PANTOPIX, KAESER Compressors has introduced a new editorial system for the creation of technical documentation. The SAP Knowledge Warehouse, which had been in use for 15 years, had to be replaced by a new solution as the development of the existing editorial environment had been discontinued. The decision for a new Component Content Management System (CCMS) was quickly made in favor of Tridion Docs from RWS.

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Fischertechnik Industry 4.0 Simulation

PANTOPIX is intensifying its collaboration with Munich University of Applied Sciences and is involved in the “Fischertechnik Industry 4.0 Simulation” project. The aim is to implement forms of intelligent information provision in a showcase. The Fischertechnik model factory can normally be used to simulate scenarios for Industry 4.0. However, the factory simulation can also help to simulate scenarios for modern information management.

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Maraike Heim
Head of Marketing