Building the Information Journey of the Future.
With 20 years of expertise in consulting in technical documentation, we have created innovative products that efficiently support modern information processes along the entire information journey. Building on our proven expertise in consulting and system implementation, our solutions offer a central platform that links all relevant product information and makes it easily accessible.
Business areas such as sales, service, marketing and IT benefit from intelligent applications that use modern semantic technologies to shape the information world of the future.
PANTOPIX SPHERE - one Solution for all your Product Knowledge
PANTOPIX SPHERE is an innovative knowledge platform for intelligently linking information from different source systems. It uses semantic technologies and modern AI methods to provide reliable information for various applications.
The modular and scalable architecture covers the entire information journey from data collection to provision and enables companies to utilise their knowledge effectively. At the centre is a knowledge graph that maps company-specific knowledge as a single source of truth.
The core of PANTOPIX SPHERE is a knowledge graph that maps company-specific knowledge as a single source of truth. It consists of a knowledge model and a graph database. The special features are the connectors for integrating source systems such as CCMS, SPC or ERP as well as a ‘ready-to-use’ ontology for product knowledge or versioning.
Existing standards such as iiRDS are also supported. In addition, a data catalogue contains information about connected systems and required entities. The apps enable the distribution and transformation of data, the extraction and classification of information and natural language queries.
One Platform - four Apps seamlessly integrated
The Knowledge Platform offers centralised access to individual apps – usable as a complete solution or stand-alone.
chatAssist
chatAssist – our LLM-based chat with Graph-RAG technology – delivers fact-based, company-specific answers in natural language that are precise, up-to-date and clear.
- Interactive LLM-based chat that enables dialogue-oriented and reliable interaction with your company-wide product knowledge.
- Instant access to your natural language knowledge and the ability to connect to Azure OpenAI, Mistral or Google Gemini.
- The integration of taxonomies and graph data maximises the reliability of answers.
- Sources are provided to ensure transparency and traceability of information.
metaSelect
metaSelect enables the distribution of the knowledge model to all systems in which information is generated or used.
- Distributes the knowledge model to all relevant systems
- Manage dynamic API endpoints per user
- Direct processing of SPARQL, XSL or Jq queries
- Enrich the graph with shared metadata to link information entities
- Apply centrally managed metadata to topics in your CCMS
- Automatically populate facets in a document portal
- Verification of AI tools using metadata
dataFlow
With dataFlow, structured and unstructured data can be automatically exchanged between systems, even in large quantities. The associated data repositories are cloud-capable and guarantee high availability and reliability as well as scalability and version control.
- Automated process chain for data transmission and transformation
- Organises the data flow and ensures efficient processing and transfer between source and destination
- Executes XSL, Python, task files or any dockerised programs
- Scheduled, demand-driven or event-based
- Your data is exactly where you need it and in the form in which you need it
dataEnrich
dataEnrich enriches existing data with metadata or extracts information from this data. Valuable knowledge often resides in documents and data sources throughout the organisation. Using advanced NLP techniques such as text recognition, entity recognition and text classification, this knowledge is extracted and integrated into the knowledge graph, while the knowledge model is continuously curated and expanded.
- Transforms unstructured data into machine-readable information
- Assigns information units to the company-specific knowledge model using taxonomies
- Connection to Azure AI Document Intelligence or Google Document AI
Contact us
Maximilian Gärber
Partner & Principal Consultant
- max.gaerber@pantopix.com
