Classic technical documentation such as an operating manual, a maintenance manual or a troubleshooting guide still forms the backbone of any service strategy. Service portals are only as good as the information provided via them. How should your technical information be structured and standardized to best meet the requirements of the information users?
We support you in providing your technical communication in a way that is suitable for the target group. We use proven methods and industry-specific standards for analysis and structuring and develop a customized, cross-media information concept.