Lectures
The ZEISS Microscopy Service Portal based on a Knowledge Graph
Based on a knowledge graph, ZEISS Microscopy provides field service technicians with precise information to help them reduce the repair duration. Precise means that this information must be closely related to the customer’s product and the reported issue, aiding the FSE in preparing the required spare parts and providing instructions for the replacement process.
Product ontologies as backbone for GenAI
Maximilian Gärber, Prof. Dr. Martin Ley. Product ontologies as backbone for GenAI. tcworld, November 2024.
The integration of technical documentation in Product Information Management Systems powered by Knowledge Graphs and LLMs
Dr. Amir Laadhar, Nikhil Acharya. Generative AI driven by Knowledge Graphs for technical documentation questions answering. tcworld, November 2024.
Leveraging Business Q&A with LLMs over Product Knowledge Graphs
Dr. Amir Laadhar, Nikhil Acharya. Leveraging Business Q&A with LLMs over Product Knowledge Graphs. SEMANTICS, September 2024.
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Maraike Heim
Head of Marketing
- maraike.heim@pantopix.com
