Intelligent Service Agent at ZEISS
Andreas Pawlik and Maximilian Gärber. Intelligent Service Agent at ZEISS. SEMANTiCS Conference, September 2023.
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Lectures
Knowledge Graph Embeddings in the Industry
Nikhil Acharya. Knowledge Graph Embeddings in the Industry. Knowledge Graph Forum, November 2023.
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Delivery-First Approach: The Key to Faster ROI in Content Projects
Fabrice Lacroix, Karsten Schrempp. Delivery-First Approach: The Key to Faster ROI in Content Projects. Webinar, June 2023.
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Using Undiscovered Treasures – Automated Classification of Product Related Documents
Karsten Schrempp. Using Undiscovered Treasures – Automated Classification of Product Related Documents. NORDIC TechKomm, March 2023.
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Intelligent Authorisation with Knowledge Graphs
Karsten Schrempp. Intelligent Authorisation with Knowledge Graphs. PoolParty Summit, March 2023.
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Best Practice Introducing Tridion Docs
Karsten Schrempp. Best Practice Introducing Tridion Docs. Tridion Success Summit Stockholm, October 2022.
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Knowledge Graphs as game changer in technical documentation
Karsten Schrempp. Knowledge Graphs as game changer in technical documentation. Ontotext’s Knowledge Graph Forum, September 2022.
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The ZEISS Microscopy Service Portal based on a Knowledge Graph
Based on a knowledge graph, ZEISS Microscopy provides field service technicians with accurate information to help them reduce the repair time.
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Knowledge Graphs in tech docs: how to build a taxonomy
We introduce you to knowledge graphs and provide insights into theoretical concepts as well as real-world examples.
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How can Knowledge Graphs be used for technical documentation?
With a knowledge graph, we create a technical representation of the products and integrate this information with content from technical documentation into operational and service processes.
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