Maraike Heim

March 12 + 13 | NORDIC TechKomm Stockholm

News At NORDIC TechKomm, international experts will once again gather in Stockholm from March 12 to 13 to discuss trends and current topics in technical communication. The focus is on the next generation of technical communication. This event brings together professionals with in-depth expertise, including technical writers, information developers, technical communication managers, and content architects. […]

March 12 + 13 | NORDIC TechKomm Stockholm Read More »

Intelligent knowledge management: Introduction of the knowledge platform MIRA at ZEISS Microscopy

The Empolis Service Express knowledge platform was introduced at ZEISS Microscopy with the aim of creating a central access point for service employees. All service information is now made available centrally: the efficiency and effectiveness of the service team is further improved, processes are accelerated and service quality is generally enhanced. This has also significantly increased customer satisfaction.

Intelligent knowledge management: Introduction of the knowledge platform MIRA at ZEISS Microscopy Read More »

Knowledge Graph Embeddings

Combining different data sources in a knowledge database and the semantic representation of the information contained therein can make technical communication much easier. Building a knowledge base using semantic knowledge graphs offers numerous advantages, including the important possibility of continuously expanding the knowledge graph. One method of expanding knowledge is the use of knowledge graph embeddings.

Knowledge Graph Embeddings Read More »