Per Knowledge Graph through the service galaxy
March 16 | Track 4 | 3:00 p.m.
Speaker: Karsten Schrempp
Unknown knowledge, black holes, dark matter: this does not exist in your service information? If so: if you want to provide your service technician with the right information in the right order, independent of his location, but depending on condition monitoring, error message and customer-specific configuration, it has to be intelligently networked. We show how you navigate through the service galaxy with a Knowledge Graph.