PANTOPIX again at the NORDIC TechKomm 2022
At the beginning of March, NORDIC TechKomm will take place in Stockholm with the topic “Writing for human and machine”. International experts will meet there to discuss trends and current topics in the field of technical communication. The focus is on the topic of user experience. This is where all professionals come together – technical writers, information developers, technical communication managers and content architects. The conference language is English.
This year we are happy to be there again as experts and to share our knowledge with the participants in 2 expert talks.
Added value in service: iiRDS as basis for enterprise-wide semantic information management
March 9, 11.20 am
Information originates from various sources such as CCMS, spare parts catalog or diagnosis database. Qualitative requirements for information delivery have increased immensely from a system and a customer perspective. Is the iiRDS standard the silver bullet to meet these challenges? We show that iiRDS is a good entry point into semantic information management and can be combined with other approaches in order to add value to the service process.
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How can Knowledge Graphs be used for technical documentation?
March 9, 1.00 pm
Machinery and plant engineering companies around the world are highly interested in the use of Knowledge Graphs for their technical documentation. We show different use cases based on customer projects.
With a Knowledge Graph, we create a technical representation of the products and integrate this information with content from the technical documentation into operating and service processes.
Senior Marketing Manager