PANTOPIX at Empolis:Exchange Summit 2022
Integration eines Portals für Servicetechniker bei der Carl Zeiss Meditec AG
28.09.2022 | 1 pm
Speaker: Karsten Schrempp, PANTOPIX and Cornelia Sanwald, ZEISS Meditec
Taking service to the next level: At Carl Zeiss Meditec, we have introduced a knowledge management portal to make service manuals and troubleshooting guides available for troubleshooting. In this way, we want to give service staff worldwide the opportunity to access the information they need quickly and efficiently. Cornelia Sanwald and Karsten Schrempp report on the portal launch. We look at the challenges and experiences during the project and provide an outlook on the enhancements still planned for the portal.
Senior Marketing Manager