We are shaping the future of technical documentation.

Service Copilot from ZEISS – The intelligent assistant every service team desires

The knowledge is there. So is the experience. But every inquiry meant that the service team at ZEISS Research Microscopy Solutions (RMS) had to gather information from countless documents in far too many sources. Now they are supported by Service Copilot, an intelligent assistant that links knowledge graphs with Agentic AI – making service for ZEISS microscopes as efficient as research demands.

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November 11 – 13 | tcworld conference 2025

From 11 to 13 November, Europe’s largest conference for technical communication will once again take place in Stuttgart – covering topics ranging from AI and terminology to law, standardisation and UX. The tekom annual conference brings together participants, speakers, students and exhibitors from the field of technical communication from all over the world and across all industries.

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Maraike Heim
Head of Marketing

Team Maraike Heim