Lectures
The ZEISS Microscopy Service Portal based on a Knowledge Graph
Based on a knowledge graph, ZEISS Microscopy provides field service technicians with precise information to help them reduce the repair duration. Precise means that this information must be closely related to the customer’s product and the reported issue, aiding the FSE in preparing the required spare parts and providing instructions for the replacement process.
Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS
Maximilian Gärber PANTOPIX, Sihan Ren, ZEISS Group. Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS, September 2025.
Unlocking the Potential of Legacy Data with AI and Knowledge Graphs
Sofia Darie, Nikhil Achary. Unlocking the potential of legacy data with AI and Knowledge Graphs. Information Energy, April 2025.
From Legacy Systems to DITA: Case Studies in Successful Migration
Sofia Darie, Karsten Schrempp. From Legacy Systems to DITA: Case Studies in Successful Migration, February 2025.
Contact us
Maraike Heim
Head of Marketing
- maraike.heim@pantopix.com
