Webinar Invitation: From Data to Value: Knowledge Graphs in Technical Communication for Service and Sales
04. May 2026
On 8 May 2026, tekom Sweden invites you to the English-language webinar “From Data to Value: Knowledge Graphs in Technical Communication for Service and Sales.” We are pleased that Karsten Schrempp from PANTOPIX will be joining as a guest speaker to show how knowledge graphs can help companies better connect data from product communication, service and sales — creating real added value.
Our expert lecture
May 8th | 12 AM
From Data to Value: Knowledge Graphs in Technical Communication for Service and Sales
Speaker: Karsten Schrempp
Knowledge graphs are rapidly gaining traction in machinery and plant engineering, enabling companies to unlock the full potential of their data across service and sales processes. This webinar introduces the fundamentals of knowledge graphs and demonstrates how they transform technical communication into a strategic asset.
Building on real customer projects, we present two practical use cases: an Intelligent Service Agent that enhances service efficiency by connecting product data with technical documentation, and a Product Navigator that supports sales teams in identifying and configuring the right solutions for their customers. Both scenarios illustrate how knowledge graphs create a unified, semantically rich representation of products and their related information.
Our speaker
Karsten Schrempp
