14. January 2026
We cordially invite you to our webinar with Dr. Martin Ley on January 15, 2026 at 11:00 am. Learn how AI & knowledge graphs connect service information and accelerate service cases.
How about taking a closer look at your service or IT processes?
We know from experience: The challenge rarely lies in a lack of data, but in its networking and context-appropriate provision.
Service information is often distributed across many systems – this costs time, delays decisions and complicates the day-to-day work of your technicians.
In our live webinar, we will show you how you can use AI and knowledge graphs to intelligently network service information and create concrete added value for service, IT and management.
You will learn this in the webinar:
- How to bundle service information in context (tickets, spare parts, documentation, IoT)
- How knowledge graphs serve as the basis for AI-supported services
- How to provide your technical service team with relevant information faster and in a more targeted manner
- How to solve service cases more efficiently, e.g. through AI-supported assistance
- There are practical best practices from real service scenarios
This webinar is particularly interesting for:
- Responsible for Service & After Sales in mechanical or plant engineering
- IT & digitization managers who want to develop their systems in a future-proof way
- Decision-makers who see service as a strategic growth driver
- Specialist managers from technical documentation, CRM, IoT or data management
Register now free of charge. We look forward to exchanging ideas with you!
Our speaker
Dr. Martin Ley
