We cordially invite you to the March 10, 2026 at 4:30 p.m. for another live webinar . In this webinar, we will use the ZEISS Service Copilot use case to show how we combine structured metadata, semantic knowledge models and agent-based AI to create a powerful intelligent assistant that truly supports technical service.

There is a big difference between a classic live chat bot and an intelligent, knowledge-based service system. This is because technical service has completely different requirements: An AI chat must understand contexts, differentiate between product variants, access valid sources and provide comprehensible, reliable information.