Assess your organization’s maturity level
The intelligent platform for your corporate knowledge
07. October 2025
On November 3, the Technology Day will take place online on the conference platform and we are delighted to be there not only as a participant but also as a sponsor! At the Technology Day, you can expect a varied program on the topic of Information Journey: How content becomes added value.
You will not only find out which trends are driving the industry, but also how you can benefit from them with useful strategies and tips. There will be exciting specialist presentations and panel discussions on all aspects of the topic. We are very pleased to be represented with our own presentation and to round off the event with the concluding panel discussion.
All presentations will be held exclusively live and will not be available as recordings afterwards.
So make sure you get your free ticket today and save the date in your diary. We look forward to seeing you!
Using knowledge graphs to create intelligent service assistants
3.11.2025 | 14:00 – 14:40
Dr. Martin Ley
Knowledge graphs and semantic technologies are central approaches when it comes to serving information-driven, complex business processes. The most valuable digitally native companies already have a knowledge graph in place. The question is not whether these approaches are relevant for your service processes, but when to use them.
Based on the challenges in service, this presentation outlines the basic architecture of a knowledge graph-based approach and the advantages of this approach.
Our speaker
Dr. Martin Ley