EASYChat

Chat with your content management system

The integrated AI assistant easychat is based on PANTOPIX SPHERE technology and delivers precise, comprehensible answers directly from the content of your editorial system.

easychat adds a dialog-oriented assistance function to the easybrowse content delivery portal from gds. Users ask their questions in natural language and receive precise, comprehensible answers directly from the available content.

For editorial teams, this means a fundamental change: information no longer has to be laboriously searched for, interpreted and compiled, but is directly available in the right context.

The technical basis is the chatAssist technology from PANTOPIX SPHERE. It combines modern language models with structured company knowledge and thus ensures reliable, context-related answers.

Get the right information faster

More efficiency in the editorial department thanks to AI-supported access to content

Find what is really relevant more quickly

Editors receive the right information directly from existing content - without having to search for it or compile it manually.

Understand connections immediately

easychat not only delivers content, but also provides information in the right context, making it easier to categorize content.

Less coordination required

Knowledge becomes centrally accessible, so that queries and coordination within the team are reduced and editors can work more efficiently.

Become productive faster

New team members have direct access to existing knowledge and can familiarize themselves more quickly with content, structures and contexts.

Structured data for AI

Why easychat provides more reliable answers than a generic AI chat

easychat combines modern language models with the structured content from easybrowse.
Metadata and content structures are used specifically to provide information in the right context.

In contrast to generic AI chatbots, easychat only accesses your verified company knowledge.
The combination of search, metadata and AI ensures precise, comprehensible and reliable answers.

Experience easybrowse with the integrated AI assistant easychat!

Advantages at a glance

How easychat improves access to your knowledge

easychat turns the search for information into direct access to knowledge – quickly, comprehensibly and in the right context. This significantly reduces the search effort and makes everyday editorial work easier.

Ask naturally - understand immediately

Ask questions in natural language and get straightforward answers - without searching or filter logic.

Precise and reliable answers

easychat delivers well-founded results based on existing content and supports reliable decisions.

Context instead of hit list

Information is provided in the right context - supported by metadata and structure that enable precise categorization.

Traceable through sources

Answers remain transparent and verifiable through direct references to the content.

Seamlessly integrated into easybrowse

No system changes - all information is available directly in the familiar working environment.

Safe, controlled and flexible to use

Existing rights are retained, data remains within the company and the AI can be selected flexibly.

Webinar recording

Making company knowledge easily accessible with easychat

easychat helps editors to find, understand and process relevant information more quickly.

In the webinar, we will show how easychat transforms the easybrowse content delivery portal into an AI-supported, dialog-capable assistant.

easychat provides context-related, comprehensible answers directly from existing company data – for less search effort, better service quality and easier access to knowledge.

Watch the webinar recording

"With easychat, together with PANTOPIX, we are creating a powerful interface between people and information. The natural interaction opens up completely new perspectives for dealing with technical documentation."

"The close cooperation between our companies enables us to create innovative solutions that offer real added value. With easychat, we are jointly bringing powerful AI technology to where it is needed - directly into everyday business life."

Strategic partnership

AI-supported knowledge access directly in the content delivery portal

PANTOPIX and gds are combining their strengths in a strategic partnership to bring AI-supported knowledge access directly into technical documentation.

gds – the provider of the easybrowse content delivery portal – stands for the structured provision of technical information in the right usage context.

With SPHERE and chatAssist technology, PANTOPIX provides the intelligent knowledge base that semantically links content and makes it accessible for AI.
In combination, easychat creates an integrated solution that not only provides information, but also makes it directly understandable, context-related and usable in natural language.

Experience easychat live

Book an easychat demo now

Maximilian Gärber

Partner & Technical Consultant

FAQ

Frequently asked questions about easychat

How does easychat support editors in their day-to-day work?

easychat supports editors by significantly simplifying access to relevant knowledge. Instead of manually searching, filtering and merging information, questions can be asked in natural language and answered directly in the right context. This allows editors to find the right content more quickly, understand correlations more easily and reduce coordination efforts within the team. This saves time on a day-to-day basis and also makes it easier to train new employees.

How does easychat differ from generic AI chatbots?

easychat differs from generic AI chatbots primarily in the quality and comprehensibility of the answers. While generic chatbots are based on freely available or unspecific knowledge, easychat specifically accesses your verified content in easybrowse. Thanks to the combination of AI, metadata and content structures, easychat delivers answers in the right context – precisely, reliably and directly in the familiar editorial environment. In addition, the results remain transparent because answers are comprehensible with references to the underlying content.

What content does easychat access?

easychat only accesses the content that is provided in easybrowse. This includes your existing, verified company content, supplemented by metadata and content structures. This means that easychat does not just use any general knowledge, but precisely the information that is relevant and approved in your editorial context.

Are the answers from easychat reliable?

Yes. easychat accesses your checked content in easybrowse and does not invent any answers. The combination of AI, metadata, content structures and source references results in precise and comprehensible answers in the right context. This makes easychat much more reliable than generic AI chatbots and significantly reduces the risk of hallucinations.

Will our data remain within the company?

Yes, your data remains within the company. easychat is designed in such a way that existing rights are retained and company knowledge is used in a controlled manner. The content comes from your easybrowse environment. This allows you to retain control over data access, security and usage scenarios.

Are existing roles and authorizations taken into account?

Yes, existing roles and authorizations are taken into account. easychat is integrated into easybrowse and uses the existing access and rights concepts. This means that users only have access to the content for which they are already authorized.

How is the quality of the answers ensured?

easychat accesses the content provided in easybrowse and uses its structure specifically for answer formation. Metadata helps to classify content correctly, for example according to product, variant, target group, document type or validity. In this way, easychat not only recognizes what is in the content, but also the context in which it is relevant. This context is crucial: it enables easychat to select the right information, interpret it correctly and combine it into a meaningful answer. Source references also ensure that the results remain comprehensible and verifiable.

Which AI models can be used?

The AI model used can be selected flexibly. This allows the solution to be adapted to the technical, functional and organizational requirements of the company. This means that the use of AI remains controllable and suitable for the respective security and operating scenario.

I use another editorial system, can I also integrate easychat there?

No, easychat is exclusively integrated into easybrowse. But easychat is technologically based on PANTOPIX SPHERE. This technology is not limited to a single editorial system, but can also be integrated into other system landscapes.

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