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31. July 2025
The SEMANTiCS conference – the leading European conference on Linked Data, Semantic AI and Data Science – will once again take place in Vienna from September 3 – 5, 2025. An inspiring program for experts, decision-makers and researchers invites you to exchange ideas about new technologies, innovations and company implementations.
As a sponsor, PANTOPIX will once again be on site with a stand and an exciting presentation.
We look forward to exchanging ideas at our stand on site in Vienna and to getting to know each other at an exciting event with new input on semantic technologies.
05.09.2024 | 14:10
Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS
Speakers: Maximilian Gärber, PANTOPIX, Sonam Chugh, ZEISS Group
Efficient and targeted service processes require more than just comprehensive manuals – they require precise, context-specific information that is tailored to the situation at hand. At ZEISS RMS, we fulfill this requirement with Service Copilot, an AI-powered assistant that uses an Industrial Knowledge Graph integrated with Agentic AI. By connecting distributed data sources – including device configuration, component history and real-time status – Service Copilot delivers actionable insights to field service technicians. This enables informed decisions, such as whether to replace or retain a component, and ensures access to the right tools, spare parts and service history when and where they are needed. Our approach transforms complex data into intelligent support for service excellence.
Meet us in Vienna!
Maximilian Gärber
Jonathan Schrempp
Sebastian Jaquet