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07. February 2022
At the beginning of March, NORDIC TechKomm will take place in Stockholm under the motto “Writing for Human and Machine.” International experts will meet there to discuss trends and current topics in the field of technical communication. The focus will be on user experience. This is where all specialists come together – technical writers, information developers, technical communication managers, and content architects. The conference language is English.
We are pleased to be there again this year as experts and to share our knowledge with the participants in two specialist presentations.
[EN] Added value in service: iiRDS as basis for enterprise-wide semantic information management
9. March, 11.20 am
Speaker: Dr. Matthias Gutknecht, STAR AG and Dr. Martin Ley
The information comes from various sources such as a CCMS, spare parts catalog, or diagnostic database. The quality requirements for information delivery have risen immensely, both from a system perspective and from a customer perspective. Is the iiRDS standard the royal road to meeting these challenges? We show that iiRDS is a good entry point into semantic information management and can be combined with other approaches to create added value for the service process.
[EN] How can Knowledge Graphs be used for technical documentation?
9. March, 13.00 pm
Speaker: Karsten Schrempp
Companies in the mechanical and plant engineering sector around the world have a strong interest in using knowledge graphs for their technical documentation. We present various use cases based on customer projects. With a knowledge graph, we create a technical representation of the products and integrate this information with content from technical documentation into operating and service processes.
Our speakers
Karsten Schrempp
Dr. Martin Ley