Intelligently linking technical information using knowledge graphs

Knowledge graphs are one of the top trends in applied artificial intelligence. But what exactly are they? And what can they be used for in an area such as technical communication?

Merging different information from different silos is becoming increasingly important. We want to illustrate this challenge by putting ourselves in the shoes of a fictitious mechanical engineering company that specializes in the development, production, sales and service of hydraulic pumps.

Linking technical information intelligently – here’s how!

Our company understands a great deal about a particular hydraulic pump. For example, it knows which product line a pump belongs to. It also knows in which plant the pump is installed and where the plant is located. The company even knows when the pump reaches a critical maintenance cycle, what procedures need to be performed and what material is needed during maintenance.

In this article, we will use this scenario to present the linking and virtualization of typically heterogeneous information.

The article is in English.