The closer cooperation between gds and PANTOPIX, which began in April 2025, is bearing fruit: both companies are proud to announce that the content delivery portal easybrowse has now been expanded with easychat, an AI-based assistance function.
easychat: AI chat assistant from PANTOPIX impresses in live operation Read More »
Karsten Schrempp. Breaking Down Silos: Building a Future-Ready Information Journey. NORDIC TechKomm, September 2025.
Breaking Down Silos: Building a Future-Ready Information Journey Read More »
Karsten Schrempp. Enabling Intelligent Service Assistants with Knowledge Graphs. NORDIC TechKomm, September 2025.
Enabling Intelligent Service Assistants with Knowledge Graphs Read More »
Ibrahim Soliman brings a wealth of international experience from his career in the software and technology industry. We asked Ibrahim a few questions about his role and responsibilities as Head of Development at PANTOPIX.
Meet the Head of Development: Who is behind it? Read More »
Maximilian Gärber PANTOPIX, Sihan Ren, ZEISS Group. Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS. SEMANTICS Wien, September 2025.
Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS Read More »
In this white paper, we use two practical use cases – sales and service – to show you what the digital provision of information in an intelligent knowledge platform can look like in practice.
Optimizing Service and Sales through Centralized Knowledge Read More »
If the question-answering system only has generic AI without product-specific context, the answers will also be generic. The article shows how this can be solved with semantic information.
AI with context: How product ontologies improve technical support chats Read More »
In this video, we present our specially developed model, which is a central component of our consulting expertise.
TOPIX – What is the 360° Maturity Model? Read More »
From 11 to 13 November, Europe’s largest conference for technical communication will once again take place in Stuttgart – covering topics ranging from AI and terminology to law, standardisation and UX. The tekom annual conference brings together participants, speakers, students and exhibitors from the field of technical communication from all over the world and across all industries.
November 11 – 13 | tcworld conference 2025 Read More »
What are the key objectives, what challenges can arise, and what is the key to successful implementation? Karsten Becke shows how companies can effectively design their data migration.
TOPIX – Data migration Read More »