News

September 3 - 5 | SEMANTiCS Conference Vienna

July 31, 2025

From 3 to 5 September 2025, Vienna will once again host the SEMANTiCS Conference – Europe’s leading conference on linked data, semantic AI and data science. An inspiring programme for experts, decision-makers and researchers invites participants to exchange ideas on new technologies, innovations and corporate implementations.

As a sponsor, PANTOPIX will once again be present with an exhibition stand and an interesting presentation.

We look forward to meeting you at our stand in Vienna, getting to know you and enjoying an exciting event with new insights into semantic technologies.

Lecture

05.09.2024 | 2:10 pm
Industrial Knowledge Graph meets Agentic AI: Service Copilot at ZEISS RMS
Speakers: Maximilian Gärber, PANTOPIX, Andreas Pawlik, Sihan Ren, ZEISS Group

Efficient and targeted service operations require more than extensive manuals – they demand precise, context-specific information tailored to the situation at hand. At ZEISS RMS, we address this need with the Service Copilot, an AI-powered assistant that leverages an Industrial Knowledge Graph integrated with Agentic AI. By connecting distributed data sources – including device configuration, component history, and real-time status – the Service Copilot delivers actionable insights to field technicians. This enables informed decisions, such as whether a component should be replaced or retained, and ensures access to the right tools, spare parts, and service history when and where they are needed. Our approach transforms complex data into intelligent support for service excellence.