Quality first: A look behind the scenes with QA Engineer Julite Joy

Have you always been interested in this job? 
Yes, I have always been passionate about technology and problem-solving. I enjoy understanding how systems work, identifying gaps, and finding ways to improve them – which naturally led me toward software testing and development. 
My career has allowed me to explore both sides of software creation: ensuring quality as a QA Engineer and contributing to functionality as a Junior Developer. I find it incredibly rewarding to build and test solutions that truly make a difference for users. 

What is a QA Engineer? 
A QA Engineer ensures that software products meet the highest standards of quality, reliability, and performance. This involves testing functionality, detecting issues early, and verifying that every feature works as intended before release. 
In essence, a QA Engineer acts as the bridge between development and production – making sure that every product delivered to clients is stable, user-friendly, and aligned with business goals. 

What are your main tasks as a QA Engineer at PANTOPIX? 
At PANTOPIX, my main responsibilities include: 

• Designing and executing manual and automated test cases 
• Verifying translations and UI consistency across multiple languages 
• Conducting regression testing before releases to ensure stability 
• Collaborating closely with developers to identify and resolve issues efficiently 
• Contributing to backend coding and improving test automation coverage 

This combination of testing and development gives me a broader perspective of our products and helps improve both their quality and performance. 

Who do you work closely with? 
I work closely with developers, product owners, and project managers. Communication plays a key role in QA – we continuously exchange feedback, report issues, and ensure that all requirements are clearly understood and met. 
Collaboration across teams ensures transparency and helps the product evolve with consistent quality. 

What are the biggest challenges for a QA Engineer? 
One of the biggest challenges is balancing speed with quality. Projects often run on tight timelines, so ensuring comprehensive testing without delaying releases requires strong prioritization and effective automation. 
Another challenge is keeping up with new tools, frameworks, and technologies – QA is a rapidly evolving field, and continuous learning is essential to stay ahead. 

What is your approach to ensuring that a product meets the highest quality standards? 
My approach combines both manual and automated testing. I begin by understanding user requirements, creating detailed test scenarios, and executing tests step by step. 
For recurring or time-intensive processes, I develop automated scripts to increase efficiency and reduce human error. I also focus on continuous feedback and collaboration — working closely with developers to identify and resolve issues early, ensuring we deliver the best possible product. 

What role do automated tests play in your day-to-day work? 
Automated testing plays a crucial role in ensuring reliability and efficiency during regression cycles. I use automation to validate critical functions across different releases and environments, helping maintain consistency and confidence in every deployment. 
Automation not only saves time and reduces repetitive manual work – it ensures that new code integrates seamlessly without disrupting existing functionality.