Knowledge graphs in machinery and plant engineering

Mechanical and plant engineering companies around the world are currently very interested in the use of knowledge graphs.

We’ll illustrate two different use cases using examples from customer projects. Companies need to provide their customers with excellent service. To do so, support teams require various types of information, such as technical product data, spare parts information, and repair manuals. Knowledge graphs can be used to deliver this information in an intelligent way.

We show how relevant information can be linked in knowledge graphs to quickly provide service technicians with all the information they need in a service portal, thereby improving and shortening the service process. By the way: without knowledge graphs, digital twins don’t work either.