Knowledge graphs in machinery and plant engineering

Mechanical and plant engineering companies around the world are currently very interested in the use of knowledge graphs.

We show two different use cases based on customer projects. Companies need to offer their customers excellent service. To do this, support organizations need various information such as technical product data, spare parts information or repair instructions. Knowledge graphs can be used to provide this information intelligently.

We show how relevant information can be linked in knowledge graphs to quickly provide service technicians with all the information they need in a service portal, thereby improving and shortening the service process. By the way: without knowledge graphs, digital twins don’t work either.