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As a service provider for technical communication with over 20 years of experience, we are taking the next step: we are expanding our portfolio to include innovative product developments. Based on our previous focus on consulting and system implementation, we are creating innovative and powerful applications that efficiently support modern information processes along the entire information journey.

The vision of a holistic platform for the intelligent provision of information drives us to develop our own products. Areas such as sales, service, marketing and IT benefit from a centralised solution that networks all relevant product information and makes it easily accessible. With modern semantic technologies, we are creating the information world of the future.

At the center of our product strategy is PANTOPIX SPHERE – a unique platform for intelligently linking information from heterogeneous source systems. It is based on semantic technologies and modern AI methods and reliably provides information for various applications and end users. The modular and scalable architecture maps the entire information journey from data acquisition to information provision and helps companies to utilise their entire corporate knowledge intelligently.

The core of PANTOPIX SPHERE is a knowledge graph that maps company-specific knowledge as a single source of truth. It typically consists of a knowledge model and a graph database. The special features are the connectors for integrating source systems such as CCMS, SPC or ERP as well as an ontology for product knowledge or versioning. Existing standards such as iiRDS are also supported.

The platform offers integrated apps that enable the distribution and transformation of data, the extraction and classification of information and natural language queries and can be seamlessly connected as required:

• chatAssist provides company-specific answers in natural language – precise, up-to-date and reliable.
• metaSelect enables the distribution of the knowledge model to all systems in which information is generated or used.
• dataFlow offers automated process chains for the transport and transformation of (un)structured data into a target system.
• dataEnrich enriches existing data with metadata or extracts information from this data.

Technical data and product information are provided exactly where they are needed along the entire information journey in various business areas. This includes PIM systems for development and production, specific portals for marketing, product and solution finders for sales, service applications for the sales force and document portals.